Shipping policy

SHIPPING POLICY

Last Updated: August 28, 2026

At ZYRAS LUXURY, we aim to deliver your favorite fragrances safely and efficiently.

1. ORDER PROCESSING TIME

All orders are usually processed within 1–2 business days after the order is successfully placed.

Orders placed on weekends or public holidays may be processed on the next business day.

In certain circumstances, order processing may take longer due to high order volumes, product availability, or other operational reasons.

2. SHIPPING & DELIVERY TIME

After your order has been processed and dispatched, the estimated delivery time is:

Estimated Delivery: 3–7 Business Days

Delivery timelines may vary depending on the customer's location and the serviceability of the delivery area.

Remote locations may require additional delivery time.

3. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping on selected orders, products, or promotional campaigns.

4. ORDER TRACKING

Once your order has been shipped, tracking information may be shared with you through SMS, email, WhatsApp, or other available communication methods.

Please allow some time for tracking information to become active after dispatch.

5. DELAYED OR LOST SHIPMENTS

While we work with reliable shipping partners, delivery delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • High shipment volumes
  • Transportation delays
  • Incorrect delivery information
  • Other circumstances beyond our control

ZYRAS LUXURY will make reasonable efforts to assist customers in tracking delayed shipments.

6. INCORRECT SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.

ZYRAS LUXURY will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. FAILED DELIVERY / RETURNED SHIPMENTS

If an order is returned to us due to an incorrect address, customer unavailability, refusal to accept the order, or repeated unsuccessful delivery attempts, additional shipping charges may apply for reshipping the order.

8. CONTACT US

For any shipping-related questions, please contact us:

ZYRAS LUXURY
Website: zyrasluxury.com